1. Processing & Dispatch Time
    • Orders are typically processed within 1–3 business days upon confirmation of payment.
    • Dispatch is carried out Daily, Mon-Fri (excluding public holidays).
    • Orders placed on weekends or public holidays will be dispatched on the next available dispatch day.
    • Please note that unforeseen delays (e.g., customs clearance, courier disruptions, or peak periods) may extend delivery times.
  2. International Shipment
    • We choose the cheapest available courier for international shipping
    • International shipping is available to selected countries; availability will be shown at checkout.
  3. Shipping Fees
    • Shipping costs are calculated at checkout based on weight, size, and destination.
  4. Tracking Information
    • Once your order has been dispatched, a tracking number will be provided via email or SMS (where applicable).
    • You may the progress directly through the courier’s website.
  5. Damaged, Lost, or Delayed Deliveries
    • In cases of lost or undelivered packages, we will assist in liaising with the courier to resolve the issue.
    • V Card and Collectibles is not liable for delays caused by courier services, customs procedures, or circumstances beyond our control.

 

Malaysia East

Malaysia West

Singapore

THAILAND

WORLDWIDE

MYR 7

MYR 13

SGD 8 +

Baht 380 +

USD 14 +

Flat Rate

Flat Rate

By Weight

By Weight

By Weight

1-5 business day

3-10 business day

5-10 business day

5-10 business day

7-21 business day

J&T
Ninjavan
Pos EMS

J&T
Ninjavan
Pos EMS

Teleport
Aramex
Ninjavan
and more

Teleport
Aramex
Ninjavan
and more

UPS
Fedex
DHL
and more

All shipment with TRACKING NUMBER